Overview
Indonesia is Southeast Asia's largest digital commerce market and one of the fastest-growing in the region. With a large population and still-growing online buyer penetration, Indonesia represents one of the largest new-consumer acquisition opportunities globally.
The payment landscape is wallet-led: digital wallets and A2A transfers together account for the vast majority of e-commerce value, while credit cards represent a small fraction of volume. A card-only strategy is effectively a non-starter here — growth depends on wallet and A2A orchestration.
Available payment methods
Indonesia supports the following payment methods through EBANX. For detailed integration guides, select a payment method from the sidebar or visit the API Operability page.
- Trusted Redirects: GoPay, OVO, DANA, Virtual Accounts
- Recurring: OVO Recurring, DANA Recurring
Currency and settlement
| Detail | Value |
|---|---|
| Local currency | IDR - Indonesian Rupiah |
| Accepted currencies | IDR |
EBANX payment coverage in Indonesia is expanding. Confirm current method availability and launch timelines with your account manager before integration planning.
Refunds
- Indonesia refunds use the customer's phone number for identification instead of a document number.
Wallet and bank transfer refunds require the following details:
| Field | Description |
|---|---|
| Bank name | Must be a supported Indonesian bank |
| Bank account | Account number (up to 32 characters) |
| Customer phone number | Indonesian phone number (format: 62XXXXXXXXXX or 0XXXXXXXXXX) |
| Account holder name | Name of the bank account holder |
Still need help?
We hope this article was helpful. If you still have questions, you can explore the following options:
- Merchant support: Contact our support team at sales.engineering@ebanx.com for assistance.
- Not a partner yet? Please complete the Merchant Signup Form, and our commercial team will reach out to you.
