Overview
Chile is one of Latin America's most banked and digitally mature markets, with high digital buyer penetration and steady e-commerce growth.
The defining payment characteristic is debit dominance: debit cards account for a significant share of e-commerce volume, closely matching credit card usage — a pattern that reflects Chile's high banking penetration and consumer preference for spending within existing balances. A2A payments via WebPay and bank transfer are growing, and Mercado Pago has a meaningful but smaller footprint compared to other Latin American markets.
Available payment methods
Chile supports the following payment methods through EBANX. For detailed integration guides, select a payment method from the sidebar or visit the API Operability page.
- Cards: Credit Cards, Debit Cards
- Cash & Codes: Bank Transfer, USDC, USDT
- Trusted Redirects: Servipag, MACH Pay, Mercado Pago Wallet, Webpay
- Recurring: Mercado Pago Connect
Customer document
Accepted type: RUT (Rol Unico Tributario). The document field is optional but recommended for reconciliation.
| Document Type | Format | Description |
|---|---|---|
| RUT | Numeric with verification digit (e.g., 9882884-2) | Unique Tax Identification Number. Used for both individuals and businesses. |
Currency and settlement
| Detail | Value |
|---|---|
| Local currency | CLP - Peso Chileno |
| Accepted currencies | CLP, USD |
Refunds
- Refunds for credit and debit card payments are sent to the card acquirer.
Bank transfer refunds require the following customer banking details:
| Field | Description |
|---|---|
| Bank name | The customer's bank |
| Account type | Savings or checking |
| Account number | Bank account number |
| RUT | Customer's tax identification number |
| Account holder name | Name of the bank account holder |
Still need help?
We hope this article was helpful. If you still have questions, you can explore the following options:
- Merchant support: Contact our support team at sales.engineering@ebanx.com for assistance.
- Not a partner yet? Please complete the Merchant Signup Form, and our commercial team will reach out to you.
