Overview
Colombia is one of Latin America's fastest-growing digital commerce markets. The market is structurally driven by A2A payments: bank transfers account for a large share of e-commerce volume — one of the highest A2A shares in the region — reflecting strong banking penetration and consumer preference for direct account-to-account payments over cards.
PSE, Nequi, and the emerging Bre-B instant payment system define the payment landscape. Credit and debit cards complement but do not dominate, and BNPL adoption is growing.
Available payment methods
Colombia supports the following payment methods through EBANX. For detailed integration guides, select a payment method from the sidebar or visit the API Operability page.
- Cards: Credit Cards, Debit Cards
- Cash & Codes: Efecty, Bre-B, Nequi
- Trusted Redirects: PSE, Botón Bancolombia
- Recurring: Nequi Recurring
Customer document
The document field is required. Provide document_type to specify the document.
| Document Type | Format | Description |
|---|---|---|
| CC | 2-15 digits | Cedula de Ciudadania. National identity document for Colombian citizens. Default when document_type is omitted. |
| NIT | 2-15 digits | Numero de Identificacion Tributaria. Tax identification number for businesses. |
| CE | 2-15 digits | Cedula de Extranjeria. Identity document for foreign nationals. |
Currency and settlement
| Detail | Value |
|---|---|
| Local currency | COP - Peso Colombiano |
| Accepted currencies | COP |
Refunds
- Refunds for credit and debit card payments are sent to the card acquirer.
Bank transfer refunds require the following customer banking details:
| Field | Description |
|---|---|
| Bank name | Must be a supported Colombian bank |
| City | Customer's city |
| Account type | Savings or checking |
| Account number | Bank account number (numeric) |
| Document type | CC, CE, or NIT |
| Document number | Customer's identification number (numeric) |
| Account holder name | Name of the bank account holder |
Still need help?
We hope this article was helpful. If you still have questions, you can explore the following options:
- Merchant support: Contact our support team at sales.engineering@ebanx.com for assistance.
- Not a partner yet? Please complete the Merchant Signup Form, and our commercial team will reach out to you.
