Digital wallets allow customers to complete purchases using their preferred wallet by either scanning a QR code or confirming the transaction after logging into their account. By requiring access to the customer's app and account, this payment method significantly reduces the risk of fraudulent chargebacks.
Additionally, users no longer need to fill out credit card forms, as their payment information is already stored within the wallet and applied automatically.
Step by Step
- 1The customer proceeds to checkout on the merchant’s website.
- 2The merchant sends the payment request to EBANX.
- 3EBANX sends the payment request to the Digital Wallet.
- 4Digital Wallet returns a pending payment to EBANX.
- 5EBANX returns the redirect URL to the merchant for customer confirmation.
- 6The customer finalizes the transaction on the Digital Wallet.
- 7The Digital Wallet sends the finalized payment to EBANX.
- 8EBANX sends the finalized payment to the merchant.
- Some digital wallets, like Nequi, only allow payments using the available balance and do not support credit or debit card transactions.
- Digital wallets are not available for local operations in Brazil due to regulatory restrictions.
Availability
| Country | Available digital wallets |
|---|---|
 Argentina |  Mercado Pago |
 Brazil |  PayPal  Picpay  Nupay Mercado Pago |
 Chile |  MACH Pay Mercado Pago |
 Colombia |  Nequi |
 Mexico | Mercado Pago |
 Uruguay | Mercado Pago |
Integrate this feature
Digital wallets are supported with Direct API, Payment Pages, and Shopify. For detailed instructions on using digital wallets with each integration method, refer to the guides below.
Still need help?
We hope this article was helpful. If you still have questions, you can explore the following options:
- Merchant support: Contact our support team at sales.engineering@ebanx.com for assistance.
- Not a partner yet? Please complete the Merchant Signup Form, and our commercial team will reach out to you.