# Overview

> Overview of payment methods available in Chile through EBANX.

# Overview

Chile is one of Latin America's most banked and digitally mature markets, with high digital buyer penetration and steady e-commerce growth.

The defining payment characteristic is debit dominance: debit cards account for a significant share of e-commerce volume, closely matching credit card usage — a pattern that reflects Chile's high banking penetration and consumer preference for spending within existing balances. A2A payments via WebPay and bank transfer are growing, and Mercado Pago has a meaningful but smaller footprint compared to other Latin American markets.

### Available payment methods
Credit Card, Debit Card, Bank Transfer, Servipag, WebPay, MACH, Stablecoin (USDC, USDT)

For detailed integration guides, visit the [API Operability](/docs/get-started/api-operability) page.
### Customer document
Accepted type: RUT (Rol Unico Tributario). The <code>document</code> field is optional but recommended for reconciliation.

| Document Type | Format | Description |
| --- | --- | --- |
| RUT | Numeric with verification digit (e.g., 9882884-2) | Unique Tax Identification Number. Used for both individuals and businesses. |
### Currency and settlement
| Detail | Value |
| --- | --- |
| Local currency | CLP - Peso Chileno |
| Accepted currencies | CLP, USD |
### Refunds

- Refunds for credit and debit card payments are sent to the card acquirer.

Bank transfer refunds require the following customer banking details:

| Field | Description |
|---|---|
| Bank name | The customer's bank |
| Account type | Savings or checking |
| Account number | Bank account number |
| RUT | Customer's tax identification number |
| Account holder name | Name of the bank account holder |
## Still need help?

If you still have questions, you can explore the following options:

- **Merchant support:** Contact our support team at [sales.engineering@ebanx.com](mailto:sales.engineering@ebanx.com) for assistance.
- **Not a partner yet?** Complete the [Merchant Signup Form](https://business.ebanx.com/en/request-contact), and our commercial team will reach out to you.
